cancel
Showing results for 
Search instead for 
Did you mean: 
blowder New Member
New Member

Mac OS 10.9 printing to Workstation 5330 fails

I can submit pdf files thru the web portal to our Workcenter 5330, but the smae files sent out of the OS from Acrobat or Illustrator disappear into the printer and show up on the machine as a submitted job with an error and not completed. I've loaded the latest drivers.

 

Any ideas? Thanks

0 Kudos
2 Replies
Kimzi Valued Advisor
Valued Advisor

Re: Mac OS 10.9 printing to Workstation 5330 fails

Hi, blowder!

 

What happens if you select print as image in adobe reader?

Can you print from another application?

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos
v.andreev Valued Contributor
Valued Contributor

Re: Mac OS 10.9 printing to Workstation 5330 fails

Hi,

 

This happens only with adobe software or also with office for example?

 

You can try installing the global print driver.

0 Kudos