Mac OS X delay/problem printing to Phaser 7800

[jtilocca]

we are having the same problem with our 7800dx. from adobe acrobat it will say processing for a long time then is only prints 1 page of many. the same file prints fine from preview on the same mac.

[karlo@uoregon.edu]

ITKalet,

Are you printing directly to the printer or through a Windows Print Server?

[CherylO-Xerox]

Hi ITKalet,

Thank you for using the Support Forum. Please make sure that you have followed the instructions for removing the old driver(s) and then reinstall the new driver.  If this does not help please consider contacting your support centre for further assistance.

[ITKalet]

We are running Mac OS X 10.7.5 through 10.9.2 and the latest Xerox driver update seems to have disrupted our ability to print from standard applications (Office, Acrobat, browsers).  When someone sends a file to print, the file takes quite a long time to process and usually, only one page of a multipage document will print.  The print queue shows a "checking printer status" job over and over.   Graphics applications like InDesign print without any delay.  This is happening on both our 7800s but not on our HPLJs.  have you heard of this issue before?