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3 Replies
Macbill
New Member
New Member
‎12-04-2013 04:41 PM

Re: Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

Yes, thanks, I had a call from tech support who did a great job of solving the problem for me.

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Fabio
Valued Advisor
Valued Advisor
‎12-04-2013 02:49 PM

Re: Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

this is indeed fixed in the latest spar firmware release released end november
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MSPTestAccount
Account Deactivated
‎11-25-2013 11:52 AM

Re: Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

Hi Macbill.

It sounds like there may be an issue with the machine software.  The Support Team recommends that you contact them at 1-800-821-2797 so they can do more indepth troubleshooting.

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SandyP-Xerox
Moderator
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Macbill
New Member
New Member
‎11-22-2013 01:41 PM

Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

Product Name: Other - specify product in post

I recently upgraded my 5 year old MacBook to a MacBook Air (OSX 10.8.5). With the old Mac, I was able to connect to the Workcenter 7535 using accounting id's, but with this newer Mac and the same configuration of ID's, I'm unable to print.  The 7535 prints out an error page stating, "This job was deleted due to invalid accounting id's".  I run virtual box and Windows 7 for some specific software and using the same accounting id's, I'm able to print from the Windows side of my computer.    I need to be able to print from the Mac side.  Currently using downloaded driver version 2.113.0 from the Xerox site.  Help!

Thanks

Bill

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