cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

I recently upgraded my 5 year old MacBook to a MacBook Air (OSX 10.8.5). With the old Mac, I was able to connect to the Workcenter 7535 using accounting id's, but with this newer Mac and the same configuration of ID's, I'm unable to print.  The 7535 prints out an error page stating, "This job was deleted due to invalid accounting id's".  I run virtual box and Windows 7 for some specific software and using the same accounting id's, I'm able to print from the Windows side of my computer.    I need to be able to print from the Mac side.  Currently using downloaded driver version 2.113.0 from the Xerox site.  Help!

Thanks

Bill

0 Kudos
3 Replies
Highlighted
Account Deactivated

Re: Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

Hi Macbill.

It sounds like there may be an issue with the machine software.  The Support Team recommends that you contact them at 1-800-821-2797 so they can do more indepth troubleshooting.

Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Thanks,
SandyP-Xerox
Moderator
0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

this is indeed fixed in the latest spar firmware release released end november
Highlighted
New Member
New Member

Re: Mac OSX 10.8.5 Invalid Accounting IDs with Workcenter 7535

Yes, thanks, I had a call from tech support who did a great job of solving the problem for me.

0 Kudos