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New Member
New Member

Mac mini and Xerox printer issue

Hi! I recently bought a Mac mini (late 2012 edition), running OS X 10.8.6.

Everything was running smoothly (NTFS compatibility, ability to play media files, office suite etc etc) until I had to use the printer.

I have a Xerox Phaser 3160b. Several days before migrating to Mac OS I downloaded (and installed) these drivers from the Xerox website, thinking there will no problems at all.

Today, I tried to print a page. A blank page was printed, with traces of ink on it. I could hear the drum spinning, meaning that it actually was working. I got worried that the printer might get broken, so I switched it off.

When trying to print using Windows 15 minutes later, there was no problem with the 3160b - worked like a charm.



To summarize - the printer is being recognized by the OS X, it does follow the Print command when clicking the Print button in Word, printing starts ... but the pages are blank with traces of the drum. I reckon it might need a specific software tweak I'm not aware of.

Any ideas?

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Valued Advisor
Valued Advisor

Re: Mac mini and Xerox printer issue

Hey you!

 

What happens if you print a regular test page from the printer driver on the mac?

 

Best Regards

Kimzi


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New Member
New Member

Re: Mac mini and Xerox printer issue

The absoultely same - a blank page with traces of the drum spinning. 

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Valued Advisor
Valued Advisor

Re: Mac mini and Xerox printer issue

Hi again!

 

Is the printer connected through a usb cable or network cable?

Does it work if you print through centreware? (probably does as win machines work)

I would suggest reinstalling the printer driver manually and see if that helps.

 

Best Regards

Kimzi


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