cancel
Showing results for 
Search instead for 
Did you mean: 
Real Harmony New Member
New Member

Magenta prints with continuous light streaks with equal distance

Product Name: Docucolor 250
Operating System: Windows 7 x64
The magenta color prints with white streaks across in equal distance...kindly take a look and give it a solution
0 Kudos
4 Replies
gabiene Valued Advisor
Valued Advisor

Re: Magenta prints with continuous light streaks with equal distance

Hi,

Please, upload some pictures so we can try to help you.

It is possible, from what have you described, to be from a dirty laser or from some debris inside the developer housing.

 

Gabi

0 Kudos
Real Harmony New Member
New Member

Re: Magenta prints with continuous light streaks with equal distance

IMG_20200211_214208.jpgThis was taken by reducing 50% colour of Magenta

0 Kudos
gabiene Valued Advisor
Valued Advisor

Re: Magenta prints with continuous light streaks with equal distance

Hi,

Try to swap the drums between them to see if the problem move to another color.

If this did not solve your issue it will be better to have a tech to replace the magenta developer housing and magenta developer material.

It could be also from the laser unit.

0 Kudos
Real Harmony New Member
New Member

Re: Magenta prints with continuous light streaks with equal distance

Switching the drums between didn't bring any difference to the result.
0 Kudos