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ozstar
Frequent Member
Frequent Member

Maintenance Kit problems

Product Name: Other - specify product in post
Operating System: Windows 10 x64

Ever since I have had this kit I have had problems. I never thought the problesm were related to the kit until I have just done some reading on the forum.

Only after a couple of weeks I noticed the roller a blue dirty colour and now I see a thin piece of plastic with jaws cuts on it, that is loose inside.  I am not sure where exactly it goes.

The part # on it is 105124401-736000364

I have only done 11k pages.

20201210_163421-s.jpg

 

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2 Replies
ozstar
Frequent Member
Frequent Member

Re: Maintenance Kit problems

Can't anybody tell me where this loose piece of rubber should go in the unit?

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CathyO-Xerox
Community Manager
Community Manager

Re: Maintenance Kit problems

Hello ozstar,

That looks like a damaged maintenance kit. I would recommend contacting the Support Department: 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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