Major 8570 print issues, but light stripes test is good
Product Name: ColorQube 8570
Operating System: Windows 10
I'm really not sure where to go from here. There have been print issues for a while on color, so I got her to make a color-block test, and there were major C & M issues. Ran the print head test, and each jet is good, and there are no print gaps on the page - but in running the color-block test again, it's the exact same issues. My guess was the drum, but since the print head test fills completely, and the Y & K are perfect, this doesn't seem likely.
Re: Major 8570 print issues, but light stripes test is good
I searched our online knowledge base and found this article with some suggestions to try. If you are still having issues after trying thesesteps,I suggest that you call into our support department for assistance @ 1-800-821-2797or 1-800-835-6100
Thanks, TammyL-Xerox Community Manager
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