Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎06-20-2012 06:38 PM

Re: Media Tray Error in Mac 10.6.8

Hi mole555,

Thank you for using the Support Forum. You do not mention what machine you are using.  Please try  running the 10.6.8 Combo Updater from apple.com to ensure everything is properly re-written.  Also run the patch found here . If these steps do not work please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
mole555
New Member
New Member
‎06-18-2012 05:16 PM

Media Tray Error in Mac 10.6.8

Product Name: Other - specify product in post

We just updated our iMac to OS 10.6.8 and are now getting an error message stating "Media Tray Empty" even though everything worked perfectly BEFORE in OS 10.5. The message flashes for an instant, then disappears and prints normally. Why are we receving this message, all of a sudden? We had a Xerox tech come to our schol to try and resolve, but he didn't know what's causing this, either. There was another message about this topic that included a link to a temporary "fix" (http://xrx.sm/MacOS10.6.8Fix) but the link was broken with error "not on this server".

 

Please help.

 

Thanks

0 Kudos
Reply