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JackyKwan
New Member
New Member
‎07-22-2014 12:47 PM

Media tray empty or error on all of our Mac (10.6.8 AND 10.9) with DCP700

This issue has been here for more than a year and no technician seems to be able to help me for this issue, None of our Mac can actually send stuff to the DCP700 freeflow server. the PC are working fine, just not the Mac. we have 10.6.8 and 10.9 but none works. I tried the SNMP disable method from other user that suggested on the forum before but not work either, please provide help! much appreciated! 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎07-25-2014 07:01 PM

Re: Media tray empty or error on all of our Mac (10.6.8 AND 10.9) with DCP700

How are you installing the drivers? Are you using the Bonjour protocol or manually using LPD or IPP via the IP tab in the Apple printer window?

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Joe Arseneau
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