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cfehl
New Member
New Member

Misaligned yellow printing on a new c230 printer after changing black ink

Product Name: Xerox C230 Color Printer
Operating System: macOS 10.15 - Catalina

Hi all- 

First-time question. I recently changed one of the ink tanks (black) on my c230 and now the yellow printing is offset from the other colors by about 1-3 mm. (depending on the location on the page- the 'drift' gets worse lower down)

I've printed test pages and cannot find a way to fix or re-align. Any suggestions? Here is what a typical page looks like for text meant to be highlighted in yellow. (the dates were highlighted)

Thank you for your help!

Screen Shot 2021-11-20 at 1.07.55 PM.png

 

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2 Replies
cfehl
New Member
New Member

Re: Misaligned yellow printing on a new c230 printer after changing black ink

Screen Shot 2021-11-20 at 1.07.55 PM.png

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Misaligned yellow printing on a new c230 printer after changing black ink

Hi Cfehl, 

Thank you for using the Support Forum. Please see this article Colors Are Not Aligned After Installing a New Print Cartridge.  If this does not resolve the issue please consider contacting your support centre for further assistance.

 

Thanks,
CherylO-Xerox
Community Manager

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