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TammyL-Xerox
Community Manager
Community Manager
‎09-11-2023 11:27 AM

Re: Missed impression

Hello SunamassIT, 

Please take a look at this artilce for unable to print.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100. 

Thanks,
TammyL-Xerox
Community Manager

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DunamassIT
New Member
New Member
‎09-07-2023 09:45 AM

Missed impression

Product Name: Phaser 7800
Operating System: Windows 10

Good morning,

I have problems with my printer, I formatted my computer from Windows 11 (it was working) to windows 10. After the formatting I can not print files, the computer detects the printer, but when I send a document it stays in queue and ends up giving me an error.

I uninstalled the printer and used your program to do it automatically installing the divers with the same result.

My printer is a Xerox Phaser 7800 DN and my OS is Windows 10 Pro.

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