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New Member
New Member

Missing color

Product Name: DocuColor 3535
Operating System: Not Applicable
Hello, I have problem printing all colors. Black and magenta are missing. And when making copies, all colors are ok. I use this printer on win XP. Drivers can not be an issue because it worked fine on the same computer for almost a year.
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2 Replies
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Valued Advisor
Valued Advisor

Re: Missing color

Hi,

If the copy is good try to reseat the communications cables between machine and Fiery (or Creo).

 

Gabi

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New Member
New Member

Re: Missing color

I already did swap the cables and the same problem apears. If I print test page from Workstation I get this.IMG_20190707_142649 [HDTV (720)].jpgIMG_20190707_142658 [HDTV (720)].jpg

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