We are using the setting to Hold/Held Jobs until the user goes and releases them.
Printing on the macOS Sierra, the jobs lies in the queue, until the user prints the 1st in queue.
Then the mac will move to the next item since the previous one has been completed.
Seems that all jobs are not spooled to the printer, but held back until the 1st in line jobs is completed.
How do we resolve this?
Solved! Go to Solution.
Allthat is controlled by the Mac, not the driver, try using an HP Jet Direct port
I just had to go do research on where and how to install the printer with this port.
I updated the latest driver on the MAC.
I still get this "remote user" when printing from outlook or web browser.
But when I open the document on the MAC and print it shows the correct name.
Xerox wants me to pay them to get it fixed, they think the HP Direct Jet is the problem.