Showing results for 
Search instead for 
Did you mean: 
keleher New Member
New Member

My printer autoselects the bypass tray

Operating System: macOS 10.13 - High Sierra

I'm running Mac OS Mojave 10.14.5 but the Operating System drop down menu on this forum doesn't include that!

I cannot print from Tray 1 in any app using the autoselect function.  If I select Tray 1 it prints from Tray 1; so what's the problem you may ask?

If I go to the printer itself and try to print, for example, a configuration report, I get an error code saying the bypass tray is empty.  I have checked thre paper tray settings and Tray 1 is set to autoselect, the bypass tray is not - becasue you can not auto select it.

So why can't I print anything on the printer itself unless I put paper in the bypass tray?

0 Kudos
1 Reply
Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: My printer autoselects the bypass tray

Auto select means it auto selects the correct stock from whatever tray holds it


List your printer model

Also program tray 1 as plain white letter if that's how you're printing your jobs

0 Kudos