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New Member
New Member

My printer is always spinning, behave like printing, help me

I've xerox 3117 printer, i change its rubber. but now, when i put toner in it, it is always spinning. It should stop after 1 cycle. It behave like printing but it never stoped. What is the problem?

 

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Account Deactivated

Re: My printer is always spinning, behave like printing, help me

If the machine is "running" right after you add toner, it is probably just toning up. That means it is refilling your developer module to prepare for printing. It may also do this after (or even during) a long or graphics-intensive print run. This is normal behavior. After it detects that the toner has been refilled (it may take a minute or two) it should return to normal operation. If it does not allow you to use it, or if it gives you an error code, call for service.
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New Member
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Re: My printer is always spinning, behave like printing, help me

i solved it but there is a new problem now. it prints black page now and smell bad, i think the fuser is much hotter than before and i saw smoking. i really don't understand why it happened.
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Community Manager
Community Manager

Re: My printer is always spinning, behave like printing, help me

Hi darkdream,

Thank you for using the Support Forum. If you have not already, please unplug the machine and contact service if the machine is smoking. 

Thanks,
CherylO-Xerox
Community Manager

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