cancel
Showing results for 
Search instead for 
Did you mean: 
rich65 New Member
New Member

NUVERA 144EA MESSAGE FTM-12-2071

WE HAVE A MESSAGE HERE TITLED "FTM-12-2071" RELATED TO ONE OF THE STACKERS.  WHEN I CALLED XEROX SUPPORT AND THEIR TECHINICIAN CALLED BACK,  HE SAID THAT ERROR MESSAGE WAS NOT IN THEIR FILES.  HAS ANYONE EVER SEEN A MESSAGE LIKE THIS?  IT IS PREVENTING US FROM SENDING PRINT TO THAT PARTICULAR STACKER. 

0 Kudos
1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: NUVERA 144EA MESSAGE FTM-12-2071

Hi rich65,

Thank you for using the Support Forum. The closest error I can find in the FTM-12-2070 which seems to indicate a stacker fault that will require a technician.  If you do not get a satisfactory response from the technician, please ask for a supervisor or district manager.  Please consider contacting your support centre for further assistance.

 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos