Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
JudySolo-Xerox
Community Manager
Community Manager
‎07-03-2023 11:13 AM

Re: Need help on code : 45-940 and 45-941

Hello,

This is a power and communications error. I would have suggested you completely power the machine down, but it seems you have tried this. I now suggest to contact our cusotmer support department and speak with a Product Specialist at 1-800-821-2797 or 1-800-835-6100. 

Thanks,
JudySolo-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
Norprinter
New Member
New Member
‎06-29-2023 08:36 AM

Need help on code : 45-940 and 45-941

Product Name: Xerox Iridesse Production Press
Operating System: Not Specified

Paper jam different places in the press, but keep getting error code 45-941 and 45-940. Support tells us to restart system and press completly, but error keeps coming back. Tried to search the internet to see what these codes means, but no info at all. Any suggestion on what may be wrong? I asked this question before here in forum, but the answer then was for code 44-940 and 44-941, wich I guess is not the same error code?

0 Kudos
Reply