I searched the Support Page and found this article that can help you troubleshoot your printing issue. Please ensure everyone who is trying to print is on the Ethernet network.
Please forgive me as I am not great at this stuff. I work at a rural church and we have no technicians.
Recently a Xerox technician came to update our Altalink C8035. He obviously thought he was doing us a favour by upping some sort of security setting.
Previously, anyone connected to our wireless network could print (this is critical to our function). Now only our receptionists computer will print. I have called Xerox many times to no avail. They keep telling me I need to purchase a wireless adapter. The printer is connected to our network by an ethernet chord.
I have played with any settings I feel comfortable playing with and cannot figure out how to get it so that any device connected to our network can print.
Any helpw ould be appreciated.