cancel
Showing results for 
Search instead for 
Did you mean: 
bobomonkeyrage
New Member
New Member

Network Printing

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Not Specified

Please forgive me as I am not great at this stuff. I work at a rural church and we have no technicians.
Recently a Xerox technician came to update our Altalink C8035. He obviously thought he was doing us a favour by upping some sort of security setting. 
Previously, anyone connected to our wireless network could print (this is critical to our function). Now only our receptionists computer will print. I have called Xerox many times to no avail. They keep telling me I need to purchase a wireless adapter. The printer is connected to our network by an ethernet chord.
I have played with any settings I feel comfortable playing with and cannot figure out how to get it so that any device connected to our network can print. 
Any helpw ould be appreciated. 

0 Kudos
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Network Printing

Hello bobmonkeyrage,

I searched the Support Page and found this article that can help you troubleshoot your printing issue. Please ensure everyone who is trying to print is on the Ethernet network.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!