New Cyan toner Cartridge not recognized: Phaser 6500 ~ also offline
The error on the printer states that I need to replace the Cyan Toner. I took a toner from another brand new 6500 (still in the box) and put it in and it still gives me the same error.
I tried to print a configuration page from the printer and it will not print.
I tried to use the print black feature, however the printer lists istelf as offline, even though I can access it through the web interface.
At the moment I have revoved the 3 color toners and restarted the printer. Same error and on the web interface it still lists the below status:
093-932:Cyan Toner Cartridge at end of life. Replace Cyan Toner Cartridge. Printer is unable to print. 093-423:Yellow Toner Cartridge at end of life. Replace Yellow Toner Cartridge. Printer is able to print.