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keithnicholls
New Member
New Member

New Printer won't print from PC and driving me crazy HELP!!!!

Product Name: Phaser 3330
Operating System: Windows 10
Can't install printer and it is driving me crazy
Product Name: Phaser 3330
Operating System: Windows 10

Had a phaser 3330 for some years and it finally died on me.

Bought a replacement, plugged ithe existing usb cable, inserted the cd and thought everything was Ok. Press foir atest print on the machine - no problem. Try to do it via the PC and it does nothing but it shows a DHCP error on the printer. No idea what that is. Have tried deleting and reinstalling but no change.

So I have a brand new printer but can't use it

Any ideas( other than but another brand!) How do I stop/solve this DHCP?

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3 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: New Printer won't print from PC and driving me crazy HELP!!!!

Hello Keith,

I search the Support Page and found this article that may help you resolve the DHCP Error.

Thanks,
CathyO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!
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keithnicholls
New Member
New Member

Re: New Printer won't print from PC and driving me crazy HELP!!!!

Sorry Cathy but when I follow the link it gives me no information on how I can do what it suggests. I can't try something without any instructions. Surely there must be something simple causing this problem- I just don't believe XEROX would sell a product to a loyal customer that is faulty and not have away of resolving it .I think that is called customer service!!!!
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CathyO-Xerox
Community Manager
Community Manager

Re: New Printer won't print from PC and driving me crazy HELP!!!!

Hello Keith,

I have found another article that goes into detail on how to enter the IP address. Hopefully this is more helpful.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!