This very well could be very well be a fuser problem. A technician will need to sdfres sthis and say for certain. Since you have tried the tips I provided, the next step is to reach out to our support team, please contact them at 1-800-821-2797 or 1-800-835-6100.
Sorry for the delay in responding to this suggestion ... Not enough hours in a day as per 'usual'.
So, I tried what you had suggested: power the printer off for 30-60 seconds (earlier I tried 30 seconds but the same thing happened, so I increased the 'off' time to one full minute thinking the additonal time might cool the fuser sufficently more - but which showed the same results) and also found no 'obstructions' in the paper path (such as small bits of paper). So I'm still "stymied" with this problem. So then I have to ask... I don't suppose there could be an issue with this brand new fuser, is there? The new fuser is OEM purchased directly from Xerox (supplied by CDW.com), and I only ask this because (of additonal note), SOMETIMES when printing 2-sided documents (IE: from MS Word), ever since having replaced this fuser, even text documents now seem to result in a "paper jam at image belt" which I had never seen before this.
Once agai, to reiterate what my problem is: when we print a full page color image, such as a photo, the paper feeds from whatever given tray is chosen (MPT or Tray2), but as soon as the page 'hits' the fuser 'drum', it appears that the toner is INSTANTANEOUSLY 'fused' and melted directly to the fuser 'drum', and results in "jam at fuser" error on the control panel.. And most assuredly, 'jammed' it certainly is, and results in one heck of a time getting this page removed since the toner is apparently melted and 'fused' to the fuser 'drum' which correspondingly fuses the page to the drum as as well, leaving one heck of a deposit of fused and un-fused toner ON the fuser drum. It's almost as if the fuser is "exceedingly hot"..(?) or the page is not fed rapidly enough (?) ... or the printer is somehow "picking up" too much toner which is then deposited on the paper, and as soon as it hits the fuser drum, results in this melted toner thing on the fuser drum. This is why I asked if there was something else I was SUPPOSED to do with a new fuser assmbly other than remove it from its packaging and install it into the printer. Not like it isn't a straight forward installtion process... Turn off the printer, wait for the fuser to cool a bit, remove the old fuser, and install the new one, close the door and "off to the races". Did I miss something here..?
Of addtional note: this printer has had over 56,000 pages 'through" it over the course of more than ten years and has had to be serviced by the local Xerox Service Center only once before (while still under warranty) when a 'former employee' ordered and installed a "non-OEM" toner cartridge which apparenlty had some sort of internal issue and, by result, caused a hellatious mess with the paper feed gearing (and I still can't get that out of my memory...that little problem cost a bunch to fix ...). Otherwise this is and has been the most dependable printer we've EVER owned (and of course, I brag about that incessantly to anyone that comments on it..). And since it IS over ten years old, and none of us has any record of 'registering' this with Xerox (it was purchased directly from CDW all those years ago), so there is certainly no "service contract" still in existence for it, so I guess this means I can't even take it to the Xerox Service Center WITHOUT purchasing a new service contract. But if this unit NEEDS service, why can't I simply make an appointment and take it to the service center which is less than two miles away from us? I'll pay to have it serviced, after all. Seems logical to me, anyway...
Frustration .... :^(
Try powering the machine down for 30 seconds and power it back up. This allows for all components to reset including the fuser. Also check to make sure there are no small pieces of paper from the first jam stuck in the machine. Below is a link to how to clear the paper jam from the fuser, which it seems you are familiar with, https://www.support.xerox.com/en-us/article/en/x_6180_en-O1023.
If these tips do not work, contact the Xerox Support Department and speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
I just replaced the fuser in our aging but dependable (and indispensable) Phaser 6180DN color laser this past month, but today one user attempted to send a full page color image to this shared printer, and it appears that the new fuser jams the page whenever this is attempted IF the image is sufficiently large enough. It would appear that any attempt to print an image with large color sections are (seemingly) being 'fused' to the fuser cylinder. Is there possibly some setting about color saturation or toner density in such an image? Or was there something I was supposed to do when installing this new fuser (other than resetting the page count on the fuser from the control panel)? Possibly there might be an 'adjustment' that is required to allow what we once did quite easily (IE: print a full page diagram image with large color sections included in the image)? We do not often need to print full page images like this, possibly only once every few months or so. So, how can I alleviate this problem? Or do I need to have this wonderful old printer serviced once again this year?