I just installed a brand new WorkCentre 6515 DNi. It has the add-on paper tray for a total of 3 trays (Tray 1, Tray 2, and Bypass). When printing out of various apps, there are no options to select all available paper trays. The print dialogue options box shows only two options:
> Automatically Select
> Bypass Tray
Staff require all 3 trays to be available throughout the day, and to choose on demand which tray to use because the paper will be different in each:
> Tray 1
> Tray 2
> Bypass Tray
The printer itself sees all trays, and successfully prints out of the add-on tray. The 6515 was installed on a Windows-based print server as standard practice, and the latest Global Print Driver was used (XeroxGlobalPrintDriver_188.8.131.52_PCL6_x64). According to Xerox, this is the simplest setup for a business that will have multiple Xerox products. Thanks in advance for the help!
Thank you for using the Support Forum. Please make sure that you have chosen Tray 3 on the configuration tab of the driver properties so the driver knows the tray is there.
If this does not help please consider contacting your support centre for further assistance.
Can you please tell me which additional paper tray goes with 6515 DNI model? I wish to purchase one but can't find one online. Thanks.
Thank you for using the Support Forum. Please take a look at the additional paper tray HERE. You may be able to purchase it some where else but this is the one I was able to find for you. Please consider contacting your support centre for further assistance.