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dperebyinis
New Member
New Member
‎11-09-2021 03:46 PM

No driver available for Phaser 3020 for macOS12 Monterey

Product Name: Phaser 3020
Operating System: macOS 12 - Monterey

Hello,

I made a quick decision and upgraded to macOS12 Monterey without checking if there are correct drivers available for my Phaser 3020 and it stopped printing immediately after the upgrade, so I'm stuck without a printer for work and school.

Is there any chance that the drivers for this printer will be coming later this year or have Xerox dropped my model? Or maybe there's some other way to fix this issue?

Thank you in advance for any help!

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎11-12-2021 07:38 PM

Re: No driver available for Phaser 3020 for macOS12 Monterey

Hi dperebyinis, 

Thank you for using the Support Forum. At this point we do not have that information.  We should be receiving a compatibility document soon.  The compatibility document will be posted on the Xerox equipment compatibility with new operating systems page.  Please consider contacting your support centre for further assistance.

 

Thanks,
CherylO-Xerox
Community Manager

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