Hi Gerald Marewo,
Thank you for using the Support Forum. Please take a look at the solutions for Setting up Linux Printing and the solutions for installing the driver. If these solutions do not help please consider contacting your local support centre.
Dear all,
Our department has just acquired a Xerox VersaLink B7025 multifunction printer. Printing from Windows 10 works but I am failing to print from Ubuntu 18.04.
This is what I have done:
I bumped into the following logfiles which might be useful in helping me solve my problems.
Thank you.
*********************** output of /tmp/Xeroxdriver.log ************************
12:36:41 - ERROR/Translations: Missing translation: "Xerox VersaLink B7025/B7030/B7035 PS"
12:36:41 - ERROR/Translations: Missing translation: "More Status..."
12:36:42 - ERROR/Translations: Missing translation: " "
12:36:42 - ERROR/Translations: Missing translation: "Xerox VersaLink B7025/B7030/B7035"
12:36:42 - ERROR/Translations: Missing translation: "Select File..."
12:36:42 - ERROR/Translations: Missing translation: "Select File..."
12:36:42 - FATAL/Application: ********** Done parsing - entering GUI event loop **********
(<unknown>:14266): Gtk-WARNING **: Unable to find default local directory monitor type
(<unknown>:14266): Gtk-WARNING **: Unable to find default local directory monitor type
(<unknown>:14266): Gtk-WARNING **: Unable to find default local directory monitor type
12:36:57 - ERROR/Translations: Missing translation: "Xerox VersaLink B7025/B7030/B7035"
Terminating logging facility
*************** output of /tmp/prtmgr.log ******************
--------------------------------
Application: Xerox Printer Manager
--------------------------------
Time Stamp: 08/06/19 12:24:49
Process ID: 13233
System name: Linux
Node name: dionysus
Release: 4.15.0-55-generic
Version: #60-Ubuntu SMP Tue Jul 2 18:22:20 UTC 2019
Machine: x86_64
Log level for module ConstraintEngine is 2
Log level for module DriverFeature is 3
Log level for module GUI is 5
Log level for module Global is 2
Log level for module Installer is 4
Log level for module Networking is 1
Log level for module ProductPlugin is 4
Log level for module Prtmgr is 4
Log level for module Quemgr is 4
--------------------------------
12:24:49 - ERROR/DriverFeature: FeatureXMLTagHandler() - No Custom Load XCPT Callback Handler element
********* end of output **************