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No wifi setting on menu

Product Name: Phaser 6510
Operating System: Windows 10

I have no wifi setting on the menu screen to connect to WIFI. I had this issue about 6 months ago and bought a new WiFi adapter but now it is happening again and I bought yet another adapter and I still don’t have a WiFi setting in my menu.

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2 Replies
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Community Manager
Community Manager

Re: No wifi setting on menu

Hello there,

Have you tried going through all the steps on setting up the Wifi again to see if that helps?

Thanks,
CathyO-Xerox
Community Manager

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Re: No wifi setting on menu

I have tried all of that   I even tried uninstalling and reinstalling the printer.  I have called a IT guy that tried many things for a total of 4 hours without any resolution.  They are pretty sure it is the machine itself and not a software issue.  They believe that it is the USB port in the machine and that the issue was there before

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