Hello AKGentile,
Please review this article for jamming in tray 1. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.
I have a phaser 7100, that is still fairly new, but I am getting paper jam errors on tray 1 almost every time I send a print job. Sometimes the paper feeds in about 3 inches and then it stops, resulting in a jam error. Other times the printer just thinks there is a jam error.
Does anyone know how to repair this glitch?
AKG