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CathyO-Xerox
Community Manager
Community Manager
‎02-14-2023 09:28 AM

Re: Not following printing settup

Hello lainer,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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lainer
New Member
New Member
‎02-12-2023 01:14 AM

Not following printing settup

Product Name: Other - specify product in post
Operating System: Linux

I'm using the most recent version of ubuntu. I recently acquired a xerox phaser 3500 and am trying to get it all configured. Despite having turned on double sided printing in CUPS the printer doesn't print double sided when I try to tell it to. Instead it prints both pages on individual pages. The printer does this even when I send it a test print. The page handling was also originally set to "shrink to printable area" rather than "fit to printable area" causing documents I send to be smaller than the page even when I change the option. Can anyone help me?

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