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Erikg
New Member
New Member
‎01-06-2020 06:19 AM

Not possible to print from paper tray

Product Name: Phaser 6500
Operating System: Windows 10 x64

Hi,

I have a problem with my Xerox Phaser 6500DN.

I have used this printer for some time now and never had any problems with it, but recently I can only print using the manual feed of the printer. There is plenty of paper in the paper tray but still it's only possible to print using the manual feed option.

I have set the correct settings in the printer driver (default to tray 1) but still I only can print using the manual feed, what can I do to fix this?

 

Thanks

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1 Reply
alan.frth
Contributor
Contributor
‎01-08-2020 02:16 PM

Re: Not possible to print from paper tray

Hi Erikg,

What has changed that "recently" this problem began? Windows update? Some application update? Are you getting an error message when trying to print? Checked for updated drivers? Uninstalled/reinstalled the printer?

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