cancel
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: OS upgrade loses DocuPrint M355 df printer

Hi Nemo, 

Thank you for using the Support Forum. The DocuPrint M355 DF printer is a FujiFilm product.  No longer affiliated with Xerox.  Please find support for the machine at FujiFilm

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Nemo
New Member
New Member

OS upgrade loses DocuPrint M355 df printer

Operating System: macOS 10.14 - Mojave

Ran OS10.13 on macbook pro 2013 on both wireless and wired connections no problems.

"Upgraded" to OS10.14.6 mojave.

Wireless connection lost, though both printer & mac connected to wifi network.

WIred connection will only send fax command from mac.

Have done all usual things (in no particular order):
- reboots
- remove & reinstall wired connection on mac
- (re)installed all available Xerox drivers
- reset mac printer driver
- attempted wireless connection to printer's IP address

Any other suggestions?

 

0 Kudos