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3 Replies
CathyO-Xerox
Community Manager
Community Manager
‎02-02-2023 12:35 PM

Re: Only printing user information page not the content

Hello Djehuti,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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Djehuti
New Member
New Member
‎01-30-2023 02:43 PM

Re: Only printing user information page not the content

The only thing the printer was printing was a page with the user's info and the model of the printer. Then I turned off the setting. It also has the same clone on it that I have given hundreds of other C8045 printers. 

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CathyO-Xerox
Community Manager
Community Manager
‎01-30-2023 08:51 AM

Re: Only printing user information page not the content

Hello Djehuti,

What type of file are you trying to print? Do you have a picture of what it is printing?

Thanks,
CathyO-Xerox
Community Manager

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Djehuti
New Member
New Member
‎01-27-2023 08:01 AM

Only printing user information page not the content

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10

For some odd reason my C8045 is only print the user formation page not the content of the file. Why? How can I fix this?

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