cancel
Showing results for 
Search instead for 
Did you mean: 
Swede in Florida New Member
New Member

Out of paper error message

Product Name: Xerox Workcentre 3225 DNI All in One Printer
Operating System: Windows 10

My printer refuses to print and its telling me the printer is out of paper but it has plenty of paper. It will print the printer test page but nothing else.  I have unplugged everything and restarted the computer and usually it prints a few pages but the next day it gives me the same error message. It will still copy paper. There is no paper jam. I have removed the paper and put it back but the same message appears.

0 Kudos
1 Reply
Community Manager CathyO-Xerox
Community Manager

Re: Out of paper error message

Hello there,

Usually when that happens, the paper listed in the Print Driver Print menu doesn't EXACTLY match what is loaded in the tray. Make sure the settings match exactly. The steps to set the paper at the device are HERE  . Make sure when you go FILE > PRINT the paper exactly matches what you set at the device.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!