P3435 duplex paper jam

[macas]

Hello, I have problem with duplex printing from Phaser 3435.

Paper jams in the drawer above the tray and sensors don't appear to be damaged.

[MSPTestAccount]

Hello macas.

I have searched the product knowledgebase and found a solution that may help. To access the instructions please click on the link below.

www.support.xerox.com/go/kb/gokb.asp?prodID=P3435&Xlang=en_AU&Xcntry=AUS&objID=1166

If this does not resolve your issue you may need to contact support at our Customer Support Centre on 1800 028 962 (option 1).

[macas]

No, paper jams in duplex unit above the tray

[macas]

No, paper jams in duplex unit above the tray