PCL XL Error and other weirdness

[TimD-USX13774-xrx]

Hi lwhitworth,

Advanced Printing Features is a Microsoft functionality in the core Microsoft printing system.  It is on by default for almost all printers from every manufacturer.  

[lwhitworth]

Glad that the solution has helped others out.  Am trying to get hold of a Xerox tech to see why this is enabled by default when it causes problems!

[tgarma]

We had same problem with Xerox Color Cube, your solution works. Thanks!

[lwhitworth · Accepted solution]

Believe I have a found a workaround to this.  Everything seems to work (so far) if on the printing preferences advanced tab I set "Advanced Printing Features" to Disabled.

Would be nice to know why this causes issues when enabled, especially as by default the driver has it set to enabled when installed!

[lwhitworth]

Hi all,

We have a WorkCentre 7655 that has been working fine for ages but is now causing some issues.  A user who is running Windows 7 32 bit edition is sending files to print (using the secure print function) - the system is reporting they have spooled fine to the printer - but when they go and release the document they are getting (more often than not) about 16 out of 21 pages (for example) and then a PCL XL Error (Subsystem: Text, InternalError 0x50, Operator: Text, Position: 8564).  I have another document that 9 times out of ten will actually crash the WorkCentre completely and cause it to reboot mid way through printing.

The driver we are using is the latest: "Xerox WorkCentre 7655 rev 2.0 PCL6"

As mentioned the user is running Windows 7 - the printer is shared from a Windows 2003 Server which has the same version of the driver.

Any suggestions from anyone?

Kind regards,

Luke