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NLA New Member
New Member

PDFs by passing the secure print queue Work centre 7535

 

Hello all.

Has anybody come across this problem before?

When printing PDFs instead of being held in the secure print queue they are printing straight out. When you look on the display panel of the printer, it says that "Remote user" is printing this document instead of the user’s user name.

All other documents are held before being released by the users pin code.

 

The printer is a Work centre 7535

We are using a windows 2003 printer server with the Xerox universal print driver.

Clients are win7 office 2010

 

Thank you

 

 

 

 

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Community Manager CherylO-Xerox
Community Manager

Re: PDFs by passing the secure print queue Work centre 7535

Hello NLA.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7535

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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