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Valued Advisor
Valued Advisor

Re: PDFs print very light Phaser 7500DT

Hi davidangel,

Thank you for using the Support Forum. Please try printing the PDF as an image. Printing the PDF file as an image may enable the file to print correctly. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image but may provide better results.  If this does not help please consider contacting your support centre for further assistance.

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PDFs print very light Phaser 7500DT

Product Name: Other - specify product in post

Whenever we print a PDF on our Phaser 7500DT, the images and text are very light, almost impossible to read sometimes.  However if you save the PDF as a jpeg and print, the quality is perfect.  The problem seems to only be with PDFs.  I've tried multiple computers, updating the driver, changing the print settings, replacing the black toner and imageing unit, nothing seems to change the problem (but again it's only a problem when printing a PDF).


Printing the same PDF to a non xerox printer works perfect as well, so I'm assuming it's a driver issue, but I don't know what else to do at this point.

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