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PHASER 6180 HORIZONTAL RED/BLUE LINES

Product Name: Phaser 6360
Operating System: Windows 10

I have a Phaser 6180 laser printer that recently started to print 1/4 red lines and a thin blue line horizontally across teh pages.  Looking inside, the shiny black sheet that is on the door, is loaded with red toner.  I cleaned it, closed the door and it did the calibration, however, its still printing the same red lines and a thin blue line across the pages.  Is this a calibration situation, cartridge problem or drum problem?  I know its an aged printer, but up until recently, it has printed flawlessly.  TIA

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Valued Advisor
Valued Advisor

Re: PHASER 6180 HORIZONTAL RED/BLUE LINES

Hi,

It is a drum cartridges problem (magenta and cyan). Try to replace them.

 

Gabi