So I had a paper jam and correctly removed the paper. I have reloaded the tray, powered off the printer multiple times, double and tripled check the tray and regardless of what I do the printer shows a message stating "Load Tray"?
Any suggestions on how to reset or fix the error?
Need a bit of help on how to check the actuator. I think I can see it at the back of the Tray1 bay, just in front of the rollers. But I can't see anything obviously broken - it seems to 'pivot' freely up and down as it would if it were sensing the presence of paper. Any suggestions? Thanks.