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Community Manager
Community Manager

Re: PHASER 8560 Malfunction

Hello JMEA04,

I searched the Knowledgebase and found this case that indicates you may need to contact the Support Department, so it may be something you need a Service Engineer to check out.

Community Manager

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PHASER 8560 Malfunction

Product Name: Phaser 8500/8550
Operating System: Mac OS X 10.11 - El Capitan

PHASER 8560DN, How can error code 07,010.43:7201 be corrected?

Attempted to use the PhaserSMART Technical Support (

I entered the correct IP address for the printer.  There was no error code indicated. All that resulted was the following character string: usa7061vm1098

There was diagnosis or proposed solution


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