PHASER 8560 Malfunction

[CathyO-Xerox]

Hello JMEA04,

I searched the Knowledgebase and found this case that indicates you may need to contact the Support Department, so it may be something you need a Service Engineer to check out.

https://www.support.xerox.com/en-us/article/en/1499531.html

[JMEA04]

PHASER 8560DN, How can error code 07,010.43:7201 be corrected?

Attempted to use the PhaserSMART Technical Support (www.phaserSMART.com)

I entered the correct IP address for the printer.  There was no error code indicated. All that resulted was the following character string: usa7061vm1098

There was diagnosis or proposed solution