Please take a look at the the online support article Document Prints from Wrong Tray. If the information in the article does not help please consider contacting your support centre for further assistance.
The model of printer is Versalink B7030
we performed the upgrade of firmware,and change priority of trays "Trays 1 priosity 1,Tray 2 priority 2,Manal tray priority 3" however we have allways the same issue can you help us Please ?
Thank you for using the Support Forum. Please let us know what printer you are using. No one can help you if they do not what model printer you are using.
Hello please should be informed that we have an anoying issues with printing ,copying
the setting of the tray in the driver is Tray 1 however when we print sometimes it goes to tray 1 sometimes Tray 2 and sometimes depart manual tray.
we reseted the machine and we apply all possible solution.