Re: PRINTING ISSUES

CherylO-Xerox · ‎04-14-2022

Hi Rachid,

Please take a look at the the online support article Document Prints from Wrong Tray. If the information in the article does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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rachid · ‎04-14-2022

The model of printer is Versalink B7030

we performed the upgrade of firmware,and change priority of trays "Trays 1 priosity 1,Tray 2 priority 2,Manal tray priority 3" however we have allways the same issue can you help us Please ?

CherylO-Xerox · ‎08-05-2021

Hi rachid,

Thank you for using the Support Forum. Please let us know what printer you are using. No one can help you if they do not what model printer you are using.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

rachid · ‎08-02-2021

Hello please should be informed that we have an anoying issues with printing ,copying

the setting of the tray in the driver is Tray 1 however when we print sometimes it goes to tray 1 sometimes Tray 2 and sometimes depart manual tray.

we reseted the machine and we apply all possible solution.