cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

PROBLEM WITH XEROX 560 COLOR

Hi,

I have a problem with a Xerox 560 Color.

The printer signals the toner are full but they are half life and one of this is empty.

Schermata 2015-10-06 alle 12.14.15.png

The printer its actually working, but sometimes happens that it improvisally stops the job and start asking to change the toner (not ever the same toner), to procede the work i must open and reclose the front panel.

I already upgraded the firmware version but without result.

Can someone help me? 

Thank's lot 

 

Best regardes, Manuel Correra 

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: PROBLEM WITH XEROX 560 COLOR

There are 2 toner door interlock switches, they need to be replaced by a tech.

 

If you have an agreement with Xerox and tech is not sure what to do have him call his support line and show him this post.

 

He will know what to do with the following sentence:

 

the part can be found on PL 6.3, Item 5.  Order 2 and replace.

 

It will take up to 100 impressions after that is done for it to properly display the levels

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau