Thank you for using the Support Forum. You do not mention which operating system you are using. If you are not able to print with the PS driver please make sure you are using the PS V3 and not the PS V4. Please uninstall the non-working PS driver and reboot your computer before loading the new one. I am assuming you are using a Window OS. If this does not help please consider trying the Global Print Driver.
If this does not help please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!