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1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎10-31-2022 09:31 AM

Re: PTM engine 2

Hello Flip-The-Switch, 

I searched our knowledge base and found this article for PEM 09-3175 with steps for you to try. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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Flip-The-Switch
Frequent Member
Frequent Member
‎10-27-2022 09:29 AM

PTM engine 2

Product Name: Xerox Nuvera 200/288/314 EA Perfecting Production System
Operating System: UNIX

Engine 1 quality is at best poor so I want to use engine 2 using the pass through mode, until service arrives,  under user diagnostics but when I do I get a PEM 09-3175 is there a workaround or should service address it?

Adrian

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