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ConnieL
New Member
New Member
‎12-06-2021 11:43 AM

Paper Jam - Area 3

Product Name: WorkCentre 5735/5740/5745/5755
Operating System: Not Specified

Hello,

Our office WorkCentre 5755 Printer has indicated a paper jam in the Area 3 of the printer. When examined carefully, there are no papers in any sections of the printer, especially in Area 3. I have tried taking out the fuse (R3) and putting it back, I have tried restarting the printer and I even tried shutting down the printer. All steps unfortunately were not successful.

Please advise on further next steps.

Connie

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CherylO-Xerox
Community Manager
Community Manager
‎12-08-2021 08:26 PM

Re: Paper Jam - Area 3

Hi ConnieL, 

Thank you for using the Support Forum. Please take a look at the article from the online support for your printer, Paper Jam in Area 3 and 4 Message for a couple of more suggestions.  If this does not clear the message please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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