Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
ConnieL
New Member
New Member
‎12-06-2021 11:43 AM

Paper Jam - Area 3

Product Name: WorkCentre 5735/5740/5745/5755
Operating System: Not Specified

Hello,

Our office WorkCentre 5755 Printer has indicated a paper jam in the Area 3 of the printer. When examined carefully, there are no papers in any sections of the printer, especially in Area 3. I have tried taking out the fuse (R3) and putting it back, I have tried restarting the printer and I even tried shutting down the printer. All steps unfortunately were not successful.

Please advise on further next steps.

Connie

0 Kudos
Reply
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎12-08-2021 08:26 PM

Re: Paper Jam - Area 3

Hi ConnieL, 

Thank you for using the Support Forum. Please take a look at the article from the online support for your printer, Paper Jam in Area 3 and 4 Message for a couple of more suggestions.  If this does not clear the message please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Reply