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Bakahomes New Member
New Member

Paper Problem

I have had my 6505 for several years now and no issues until the last week.  On the windows printing que it shows "paper problem" at the top, the printer has no paper problem or doesn't say anything on its display.  I have tried to turn everything off and back on, sometimes works....others not.  The issue is not all the time either, I could print a dozen items with no issue and then number 13 would show this with nothing changing.

 

Any ideas?

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5 Replies
Bakahomes New Member
New Member

Re: Paper Problem

And after sitting for a while it will clear the problem and print....but there is no telling how long that will be.

 

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Paper Problem

If it is a network printer and not USB, I would assume faulted SNMP, easiest fix is to simply uncheck SNMP on the port.

 

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Joe
Bakahomes New Member
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Re: Paper Problem

I'll give it a shot.  Thanks

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Bakahomes New Member
New Member

Re: Paper Problem

Joe053204-xrx this worked then, thanks.

 

Now my printer seems to be stuck in "spooling" on my PC and won't send to my printer.  Worked fine since this last issue, now cannot get it to print again. 

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techguru New Member
New Member

Re: Paper Problem

Thanks, Joe! That will be of help next time I encounter a similar issue.
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