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Alkerion New Member
New Member

Paper is waving

Operating System: Windows 10 x64

Hi !

I've troubles with my VersaLink, the paper is waving quite a lot.

I've tried several papers (brand, 80->160g) and print settings without success.

A Xerox technician as spend 4h on my printer without been able to fix the issue (even changed the fusion module).

Today my printer as been exchanged by a brand new one, and the paper is still waving....

Any idea what's wrong ?wave1.jpgwawe2.jpg

 

Do you encounter the same issue on your printers ?

 

I'm using PS drivers V 5.658.3

Same issue in PCL or if I print info sheet directlly from the printer, so probably not a driver issue.

 

Any help appreciated.

BR

5 Replies
gabiene Valued Advisor
Valued Advisor

Re: Paper is waving

Hi,

Curling of the paper is a sign of moisture. Be sure to store the paper in good conditions of wet and teperature.

There are no print settings for adjusting paper curl for your machine.

 

Gabi 

Alkerion New Member
New Member

Re: Paper is waving

Hi,
I know that, but the papier is brandy new, bought from différents suppliers.
All papiers behave the same, even Xerox papier...
I never had such issues with m'y previous pinter.
0 Kudos
Alkerion New Member
New Member

Re: Paper is curling

Hi !

I went to my local Xerox retailer to test with them my and their papers on their Versa and Alta Link copiers.

All the papers are curling on all Xerox copiers tested.

Paper on both orientation, all cabients, all exists, copy direct from the printer,... always the same result.

We have performed a test on a HP printer and the paper stay flat.

So the issue is probablly not only due to the paper, but also linked to the Xerox copiers themselves.

I can't believe I'm the first and only one facing this issue, and can't believe Xerox will sell copiers that produce non perfect print quality.

 

0 Kudos
Community Manager CherylO-Xerox
Community Manager

Re: Paper is curling

Hi Alkerion,

Thank you for using the Support Forum. Please take a look at the solutions for excessive curl. Curl can be caused by more than one issue so please read and apply all the solutions for the best results.  

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

Alkerion New Member
New Member

Re: Paper is curling

HI !

Thanks for your feedback.

All that as been checked.

As written above, a Xerox technician as spend 4h to solve the issue without success.

The paper is curling with 6 different papers (brand and retailers) on 4 differents Xerox printers.

 

 

0 Kudos