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madhouse
New Member
New Member

Paper jam after printing half a page

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

My workcentre gives a paperjam every time if I print something. It will stop half way printing a page, and gives a paper jam message. After removing the paper the whole thing starts again. The paper gets jammed in fuserzone.

 

How to solve.....?

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2 Replies
gabiene
Valued Advisor
Valued Advisor

Re: Paper jam after printing half a page

Hi,

Be sure the settings in print driver and at the machine paper tray to be the same.

 

Gabi

madhouse
New Member
New Member

Re: Paper jam after printing half a page

if have applied the factory reset of the printer and now it is working okay again.