Paper jams at the sensor

REVERSCosmetics · ‎07-17-2020

Hello,

Occasionally the printer becomes jammed.

In the attachment I am sending a photo of the paper jam.

Any advice on that?

The protruding element has no resistance to hide, but the paper jams there

best regards

CathyO-Xerox · ‎07-21-2020

Hello REVERSCosmetics,

Sorry to hear you are having jams. I searched the Knowledgebase and found these steps that may help you resolve your jams.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Paper jams at the sensor

Re: Paper jams at the sensor