cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Paper jams at the sensor

Product Name: WorkCentre 3225
Operating System: Windows 10 x64

Hello,

Occasionally the printer becomes jammed.

In the attachment I am sending a photo of the paper jam.

Any advice on that?

The protruding element has no resistance to hide, but the paper jams there

best regards

IMG_20200716_121126.jpgIMG_20200716_121058.jpg

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Paper jams at the sensor

Hello REVERSCosmetics,

Sorry to hear you are having jams. I searched the Knowledgebase and found these steps that may help you resolve your jams.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos