Paper jams

[Beck]

Brand new printer it always jams in the back when using labels or envelopes.  I have changed the paper style and it still jams.

[TammyL-Xerox]

Hello, 

I searched our online knowledge base for jams when using labels or envelopes and found this solution that should be helpful.  I am also including a link to the Paper and Paper Tray specification for you to review. 

If you're still having issues after trying these steps please consider calling our support department for additional assistance.